Shipping Policy

Thank you for choosing Ingress IT Solutions for your IT partner. This Shipping Policy is meant to be applicable only on Physical Goods sold and it outlines the terms and conditions regarding the shipment of products purchased through our website and the integration with Razorpay for payment processing.

Shipping Methods

We offer standard shipping for all orders placed through Ingress IT Solutions. The shipping method may vary based on the destination and the product(s) purchased. We work with trusted carriers to ensure timely and secure delivery of your items.

Processing Time

Orders are typically processed within 2-5 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. We strive to dispatch your order as soon as possible to minimize any delays.

Shipping Time

Shipping times vary depending on the destination and the shipping method selected during checkout. Standard shipping typically takes 5-7 business days for domestic orders, while international orders may take longer.

Please note that unforeseen circumstances such as customs clearance may affect shipping times for international orders.

Shipping Costs

Shipping costs are calculated based on:

• Destination address
• Package weight
• Shipping method selected during checkout

The shipping cost will be displayed at the time of checkout for your review before making the payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your order and estimated delivery date.

Alternatively, you can also track your order by logging into your Ingress IT Solutions account and accessing the order history.

Shipping Restrictions

We currently ship to select countries and regions. If your country is not listed during checkout, please contact our customer support team for assistance.

Additionally, some products may be subject to shipping restrictions based on local regulations or carrier policies. We apologize for any inconvenience this may cause.

Razorpay Integration

Ingress IT Solutions has integrated with Razorpay for secure payment processing. Razorpay provides a seamless and reliable payment gateway for online transactions.

Your payment information is encrypted and securely transmitted to Razorpay for processing, ensuring the highest level of security for your transactions.

International Shipping

For international orders, customers are responsible for any customs duties, import taxes, or other charges levied by their country of residence. These charges are not included in the shipping cost and will be the sole responsibility of the recipient.

Damaged or Lost Packages

In the event that your package arrives damaged or is lost in transit, please contact us immediately with:

• Order number
• Tracking information
• Photo evidence of damage (if applicable)

We will work with the carrier to resolve the issue and will either send a replacement or issue a refund.

Delivery Address

Please ensure that your delivery address is accurate at the time of checkout. Ingress IT Solutions is not responsible for packages delivered to incorrect addresses if the error was made by the customer.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, Razorpay integration, or any other inquiries, please feel free to contact our customer support team. We are here to assist you and ensure your shopping experience with Ingress IT Solutions is enjoyable and hassle-free.

Thank you for choosing Ingress IT Solutions. We appreciate your business and look forward to serving you again in the future.

Note: This Shipping Policy is subject to change without prior notice. Please review this policy periodically for any updates or revisions.